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Terms and Conditions of Warranty


1) Your unit is warranted against defective parts and manufacturing faults for a period of 12 months from the date of purchase. (Parts would be replaced when necessary)

2) The warranty is limited to spare parts and service charges during the warranty period. Transport charge from RM 50.00 to RM 100.00, will be imposed based on the distance.

3) This warranty shall be considered null and void if failure to present the warranty card or receipt when servicing is required.

4) This warranty is defective for products purchased from authorized dealers of "BEST HOME KITCHEN ACCESSORIES (M) SDN. BHD."

5) This warranty is only valid for products purchased and used in Malaysia Only.

6) This warranty extends only to original consumer purchaser ("consumer") of the product and is not assignable or transferable to any subsequent consumer.

7) This warranty does not cover any defect arising from fair wear and tear, willful damage, negligence, abnormal working condition, failure to follow BEST HOME's instruction (whether oral or in writing) misuse or alteration or repair of the product without BEST HOME or its suppliers' approval and done by unauthorized technician or incompatible electrical / gas supply.

8) This warranty does not cover any failure due to any cause beyond BEST HOME's reasonable control and BEST HOME shall not be liable for any damage arising for lightning, natural disaster, electrical distribution, gas leakage, improper installation, negligence, accident, fire or any usage in violation of instruction furnished by BEST HOME or its suppliers.

9) This warranty does not extend to business or commercial use.

10) BEST HOME shall not be liable to the purchaser by reason of any representation or any implied warranty, condition or other terms, or any duty at common law, or under the express terms of Contract, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs expenses or other claim for compensation whatsoever (whether caused by the negligence of BEST HOME, its employees or agents or otherwise) which arise out of or in connection with the supply of the product or their use or resale by the purchaser and the entire liability of BEST HOME under or in connection with the contract shall not exceed the price of the product purchased.

11) No person, dealer or company is authorized to change, modify or extent the terms of these warranties in any manner.

12) This warranty does not cover the following accessories:

a) Burner Caps Supports
b) Cast Iron Grid
c) Knobs
d) Body Work
e) Light Bulb
f) Charcoal / Filter
g) Cover
h) Hose

13) This warranty certificate must be duly completed and must reach BEST HOME KITCHEN ACCESSORIES (M) SDN BHD within 10 calendar days from the date of purchase to ensure validity of warranty.


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